Return Policy

Return/Exchange Policy

 

We want you to be completely satisfied with your purchase. Unfortunately, if you decide to return the product, our 30-day return policy applies. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

All returning items must be delivered with a tracking number. If the item does not have a tracking number, we can’t offer you a refund. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Please note: – We also do not offer return or exchange on clothing, jewellery and kitchen accessories due to sanitary and hygiene reasons.

 

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of business days.